Last updated: November 30, 2025
This Privacy Policy describes how Olivia & Emma (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”). The terms “you” and “your” refer to anyone using or interacting with our Services, whether as a customer, visitor, or other user.
By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. When we do, we will update the “Last updated” date at the top and post the revised version on our Site.
We collect personal information depending on how you interact with Olivia & Emma.
Contact details such as name, address, phone number, and email
Order-related information including billing and shipping details, payment confirmation, and product selections
Account information such as login credentials and security details
Customer service communications and any information you choose to share with us
When you browse our Site, we may automatically collect certain information using cookies and similar technologies, including:
Device and browser information
IP address and approximate location
Pages viewed and actions taken on our Site
Referral sources and interaction duration
We may receive information from trusted service providers that assist us in operating our Services, including:
Payment processing providers
Marketing, analytics, and advertising partners
Shipping and delivery service providers
All such information is handled in accordance with this Privacy Policy.
We use personal information to:
Process and manage orders and payments
Provide customer support and respond to inquiries
Communicate with you regarding your orders or service updates
Improve and maintain our website and Services
Prevent fraud and enhance security
Comply with legal and regulatory obligations
With your consent where required, we may send you promotional communications via email, SMS, or post. You may opt out of marketing communications at any time by following the unsubscribe instructions included in those messages.
We use cookies and similar technologies to operate our Site, personalize content, analyze usage, and improve user experience. You may manage or disable cookies through your browser settings; however, some features of the Site may not function properly as a result.
We may share your personal information with:
Service providers who help us operate our Services
Marketing and advertising partners
Legal or regulatory authorities when required by law
In the event of a business transaction such as a merger, acquisition, or restructuring, personal information may be transferred as part of that process. We do not sell your personal information.
Any reviews, comments, or other content you voluntarily submit may be publicly visible. Please avoid sharing personal or sensitive information in public areas of the Site.
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external platforms.
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Depending on your location, you may have rights regarding your personal information, including the right to:
Access, correct, or delete your data
Withdraw consent where applicable
Object to or restrict certain processing activities
Request a copy of your information in a portable format
To exercise these rights, please contact us using the details below.
Your personal information may be processed and stored outside your country of residence. We use appropriate safeguards to ensure your data remains protected in accordance with applicable laws.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
📩 Customer Support: support@oliviaandemma.com